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City of New York Careers Quality Analyst, Crisis Services, Bureau of Mental Health Jobs

  • Quality Analyst, Crisis Services, Bureau of Mental Health

    City of New York - New York, New York
    ... , the Quality Analyst will: Systematically observe and evaluate calls, chats, and texts to/from ... and Interpret findings in NYC 988 quality assurance standards through routine reporting ...

  • Quality Analyst, Crisis Services, Bureau of Mental Health

    City of New York - New York, New York
    ... Director of Crisis Services, the Quality Analyst will: Systematically observe and evaluate calls ... contact center. Measure, oversee and Interpret findings in NYC Well quality assurance standards ...